Regarding Our Extended Shipping Times For Masks

Please follow this page for the latest updates regarding our extended shipping times for masks and neck gaiters.

We want you to know that we hear you and understand your concerns, confusion and frustration surrounding two of our most popular products: face masks and neck gaiters.

This is why we want to use to use this page to address our most frequently asked questions regarding these two products. It will also serve as an update page for any changes implemented moving forward.

 

PLEASE NOTE: WE HAVE DIFFERENT MANUFACTURERS FOR EACH TYPE OF PRODUCT, SO OUR PRODUCTION TIMES ARE DIFFERENT.

Updated as of June 1, 2020

NECK GAITERS

Face Coverings/Neck Gaiters are slowly going back to their regular production time.
We previously experienced a longer than expected processing and print time for these items due to our face gaiter manufacturer's printing capacity. After working with them, we were able to successfully outsource to other partners that meet our quality standards.
Please see our updated production schedule for neck gaiters below:
Victms 1975 Processing Printing Shipping
1-3 business days 4-8 business days 3-8 business days

We hope to get our neck gaiters back to even shorter production times over the next couple of weeks.

FACE MASKS

For those of you who have bought our face masks from May 1 to June 1st, our original timeline was: 

Victms 1975 Processing Production Shipping
1-3 business days 3-5 business days 7-15 business days

 

Although some orders have successfully shipped, many of our current orders are still in their backlog. They have provided us with the following new production and shipping times:

Victms 1975 Processing Production Shipping
1-3 business days 7-10 business days 7-25 business days

 

We understand that this is not ideal, given that many of you have placed your order in early May and face masks being an item that is needed during these times. However, we are working tirelessly to find ways to expedite these orders as much as possible. 

What we are doing about this?

Aside from working with our face mask manufacturer to expedite our orders, we are looking for alternative factories that can handle the excess production that our current manufacturer cannot take on due to restrictions on their operating capacity because of COVID-19. 

We apologize for any inconvenience this may have caused. Please feel free to reach out to victms1975@gmail.com ATTENTION: MASKS to speak to a customer service representative via email or schedule a call at your convenience.